DO YOU HAVE A QUESTION?

Here are some questions we routinely answer at Exceptional Hearing Care:

Q. HOW LONG WILL MY APPOINTMENT LAST?

A. Your first appointment typically lasts about 1.5-2 hours. During this appointment, we will thoroughly test your hearing and decide if you qualify for a trial. If you do, we will often fit you with hearing aids that day to wear in your home over the next 14 days. Because we test and fit the same day, your appointment will take extra time.

Follow up appointments typically last anywhere from 30 minutes to an hour.

Q. WHAT SHOULD I BRING TO MY FIRST APPOINTMENT?

A. You should bring a loved one. This is very important so we can map your hearing loss against a familiar voice. You should also bring federally issued photo identification, insurance cards, a list of your medications, and your current hearing aids (if you already wear them).

Q. WHAT BRANDS OF HEARING AIDS DO YOU CARRY?

A. We carry several different brands of hearing aids. We specialize in Siemens Hearing Aids, but we carry Hansaton, Starkey, GN Resound, Unitron, and more.

Q. CAN YOUR HEARING AIDS PAIR WITH MY PHONE?

A. Yes. Several of our hearing aid models pair with Bluetooth devices like smartphones, speakers, and TVs. This technology can alleviate the common complaints of hearing aid users by piping sound directly into your hearing aids.

Q. HOW MUCH DO HEARING AIDS COST?

A. The cost of hearing aids depends on the severity of loss and desired features. We have hearing aids that fit every lifestyle and budget. We also have convenient payment plans available and we will work with your insurance to see if you have any benefits available.

Q. DOES MEDICARE OR MEDICAID COVER THE COST OF HEARING AIDS?

A. They do not, but they do cover some basic services.

 

FAQ ABOUT HEARING AIDS AND HEARING LOSS:

HOW DO HEARING AIDS WORK?
You probably think that hearing aids just detect and amplify sound. While you aren’t incorrect, they can also do much more than that. They are programmable to your specific hearing loss to fit your lifestyle. If you have difficulty hearing in Church, we can create a program for you. If you struggle to hear in a movie theater or during a play, we can create a program for you. At the touch of a button, you can adjust your hearing aid to your environment. Or, with certain models, you can control them entirely with your smartphone. The Siemens Binax, for example, has several intelligent features to make hearing much easier. It will focus only on the speaker in front of you and tune out all other background noise. Learn more about the Binax’s special features here.
HOW CAN I BE SURE HEARING AIDS WILL WORK FOR ME?
This question, in particular, is why we developed our two-week trial system. In our opinion, it is unfair to ask you to invest so much in a pair of hearing aids that you aren’t sure will fit into your lifestyle. Before you even put money down, we let you trial your new hearing aids for 14 days. We want to make sure you are making the best decision for your hearing loss and needs. We want to partner with you on your hearing journey to find the technology that will work with your lifestyle and budget.
HOW DO I KNOW IF I HAVE A PROBLEM WITH MY HEARING

Hearing loss can be hard to detect because it is most noticeable when interacting with others. Here are some common symptoms of hearing loss:

  • People constantly seem to mumble
  • You can hear voices, but can’t understand what is being said
  • You frequently have to ask others to repeat themselves
  • Speaking on the telephone is difficult
  • You can’t hear every day sounds like a faucet dripping or your car door dinging
  • You have difficulty understanding if the speaker isn’t facing you
  • Others complain that you speak too loudly
  • Others complain that your TV or radio is at too high of a volume
  • Group conversations with more than two speakers are difficult to follow
  • Understanding speech in crowded environments like a mall or a restaurant is difficult
  • Higher voices like women’s or children’s are difficult to hear and understand
HOW DO HEARING AIDS IMPROVE MY QUALITY OF LIFE?

Hearing aids improve your quality of life in many ways. Hearing well gives you confidence and allows you to relax when interacting with others. You don’t realize how much work you’re doing to understand until it becomes second nature again. Being confident and self-assured in social situations can be difficult if you are constantly struggling to hear.

Hearing aids can also improve:

  • Relationships with family and friends: Communication is key to any healthy relationship. When you stop communicating or start miscommunicating, strife, arguments, and stress can occur.
  • Job performance: Hard of hearing people report several thousand dollars less in earnings than their full hearing counterparts. Not being able to hear can diminish your wages by up to $12,000 a year on average. Asking others to repeat or mishearing instructions can make you seem less thorough and in extreme cases, insubordinate. Get your hearing checked today to make sure you’re at the top of your game.
  • Safety: Not hearing a siren while you are driving can be incredibly dangerous. Think of all the other things you could miss too: a dog barking, a smoke alarm, a window breaking, a car when you are walking or biking, and more. Stay safe with good hearing.
WHAT SHOULD I DO IF I THINK I HAVE A HEARING LOSS?
If you are an adult, you should make an appointment with a provider that is close to your home as you’ll want to visit regularly, at least at the beginning of treatment. Your provider will test your hearing and will make recommendations for technology and features that will best suit your lifestyle and loss. In certain cases, your provider may also refer you to an ear, nose, and throat doctor or another specialist if they fear you need medical attention. If you suspect your child has hearing loss, it’s best to talk with your pediatrician first. Your pediatrician will be able to refer you to an audiologist who specializes in pediatric hearing loss care. 
WHAT CAUSES HEARING LOSS?
Most hearing loss results from inner ear damage. Frequently, hearing loss develops because the aging process and/or long-term exposure to loud noise has caused hair cells in the ear canal that transmit sound signals to the brain to deteriorate. Hypertension, cardiovascular disease, and diabetes have also been linked to hearing loss since they impair blood flow, which can damage the inner ear. Properly-fit hearing aids are the only treatment for this type of hearing loss and, unfortunately, it cannot be reversed.

Certain causes of hearing loss are temporary and can be medically treated. These include ear wax (cerumen) build up, middle ear infections, and malfunctions of the middle ear bones. A diagnostic hearing examination will determine the type of hearing loss you have and how it should be treated.

WILL I NEED ONE OR TWO HEARING AIDS?
The majority of people who have hearing loss experience it at similar levels in each ear and will need two hearing aids. If your loss is due to a specific event (infection, puncture, etc.) you may just need amplification in one ear. In most cases, wearing a hearing aid in both ears has been clinically proven to help improve speech understanding, localization, and overall sound quality. 80% of all hearing aid users wear two hearing aids over one. 
CAN HEARING AIDS RESTORE MY HEARING?
No hearing aid can completely restore your hearing. However, hearing aids will help you hear soft sounds that you couldn’t pick up before. They will help you understand better in difficult hearing situations like a crowded room or noisy restaurant.